Privacy Policy
Sunrise Clinic & Diagnostic Center - Pabna, Bangladesh
Last Updated: 26 February, 2026
Introduction
At Sunrise Clinic & Diagnostic Center (located at TB Clinic Gate, Shalgaria, Pabna Sadar, Pabna), we are committed to protecting the privacy and confidentiality of our patients' personal and medical information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our healthcare services.
We comply with applicable healthcare privacy laws and regulations in Bangladesh to ensure your medical data remains secure and confidential.
Information We Collect
Personal Information
- Full name, contact details (phone, email, address)
- Date of birth, gender, national ID/passport information
- Emergency contact information
- Insurance information (if applicable)
Medical Information
- Medical history and current health conditions
- Diagnostic test results (blood tests, X-ray, USG, ECG)
- Prescription information and treatment records
- Doctor consultation notes
Payment Information
- Billing and payment details
- Transaction records for services rendered
- Insurance claim information
How We Use Your Information
Healthcare Services
Providing medical diagnosis, treatment, and follow-up care
Appointment Management
Scheduling, reminders, and follow-up appointments
Medical Records
Maintaining accurate health records for continuity of care
Service Communication
Test results, health alerts, and service updates
Data Protection Measures
Electronic Security
Secure electronic medical records system with encrypted data storage
Access Control
Limited access to medical records based on role-based permissions
Confidentiality Agreements
All staff sign confidentiality agreements for patient data protection
Regular Backups
Regular backup of medical data with secure off-site storage
Patient Rights
| Right | Description | How to Exercise |
|---|---|---|
| Access | View your medical records | Request at reception with ID proof |
| Correction | Correct inaccurate information | Submit written request to update |
| Confidentiality | Privacy of medical information | Automatic for all patients |
| Consent | Consent for data sharing | Provide written consent when needed |
Data Retention Period
Medical Records
Minimum 5 years
As per healthcare regulations
Financial Records
7 years
For audit and tax purposes
Critical Records
Indefinite
For patient care continuity
Contact for Privacy Concerns
Sunrise Clinic & Diagnostic Center
TB Clinic Gate, Shalgaria
Pabna Sadar, Pabna, Bangladesh
Business Hours
8:00 AM - 10:00 PM (Daily)
Emergency: 24/7
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